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Contact Frayt Customer Service

Frayt Phone Numbers and Emails

Toll-Free Number:

  • (888) 463-7298
Call customer service

Customer Service:

  • (513) 698-8091
    App Support

Frayt Email:

Customer Service
Send Message
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Frayt Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Frayt is (888) 463-7298. 86% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday.

  • Be prepared for the call as Frayt may ask you for the following information to identify you as a customer: address or zip code.

View full overview ›

How to Contact Frayt?

Most Popular Number:

(888) 463-7298
Total calls: 316 Issues resolved: 19 Last call: Feb 18, 2026

The Frayt customer service phone number is (888) 463-7298. Consumers who contact the company by phone can ask questions about the available services, get information about the platform, leave a review about their experience with the company, get technical assistance with the Frayt website, and more. If you need help with the Frayt app, please call (513) 698-8091 to connect with the app support department.

The Frayt email address is support@frayt.com. For more convenience, both drivers and customers can address their inquiries via the Frayt live chat on the company’s website. However, if the issue is urgent or if you prefer discussing all the questions in a live conversation with a company representative, consider reaching out to Frayt by phone.

The company provides round-the-clock support services, and the Frayt customer care members are available 24/7. The support team can assist you with a wide range of questions and issues, including app questions, scheduled deliveries, technical issues, and other related inquiries. The schedule might change during the holidays, but since there is no information about holiday exceptions on the Frayt website, it’s best to contact the company directly to inquire about any changes in operating hours during the holiday season.

If online communication is more convenient for you than calling, you can contact the company via email or the Frayt live chat. There is a message icon in the bottom right corner of any Frayt website page, and by clicking it, you can launch the live chat. You can select the question from the list of general ones or type it in by clicking the “Send us a message” button. One of the available agents will join the chat shortly and assist you with your issue.

PissedConsumer Club

Contact Information

Frayt Website:

Frayt Help Center:

Corporate Office Address:

Frayt Technologies, Inc.
1435 Vine Street
Cincinnati, Ohio 45230
United States

Frayt Rating Based on 9 Reviews

Rating details

2.3
more details
Price Affordability
Website
Diversity of Products or Services
Customer service

Rating stats

Rating trend

Summary of Frayt Customer Service Calls

369 TOTAL
CALLS
00:00 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Frayt?

Request for Information Question:

  • “Update vehicle”
  • “Document verification”
  • “Checking on the status of my insurance info being approved”

Website/ Application Question:

  • “Application”
  • “Having issues with my application”
  • “For my application”

Account Question:

  • “I can not login to my account”
  • “Login”
  • “Having issues signing up”

Product/ Service Question:

  • “Having problem with app”
  • “Order AEDE9FOF”
  • “Submission error when login in my account”

Shipping and Delivery Question:

  • “Couldn't pass the delivery steps”
  • “Delivery trouble”
  • “Trying to complete a delivery”

Payments and Charges Question:

  • “Missing payment”
  • “Hace meses no he hecho mas viajes de entregas porque es que no me han depositado lo que he trabajado, porque no me han entregado una tarjeta para depósitos directos ni he podido poner mi tarjeta, como o que debo hacer”
  • “I want my payment for the work I did.”

Employment Question:

  • “Accept the jobs”
  • “I want my money for the job that I completed”
  • “1099”

Activation/ Cancellation Question:

  • “Order cancelled by on rail during delivery pickup at location”
  • “Cancel order”
  • “FRAYT order cancelled after arrival”

Return/ Replace Question:

  • “I need to change my vehicle”
  • “I want change payment method i dont want branch wallet”

Staff Question:

  • “I need tolk with customer services please”

Other Question:

  • “Activacion de cuenta”
  • “Documents Rejected”
  • “Driver Onboarding”

Compare Frayt Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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